Privacy policy

Information We Collect

When you visit our website or place an order, we may collect the following information:

• Full Name
• Phone Number
• Email Address
• Shipping and Billing Address
• Order Details and Purchase History
• Payment Transaction Details (excluding debit/credit card information)
• Device Information (IP Address, Browser Type, Device Type)
• Website Usage Information through Cookies

How We Use Your Information

We use your personal information only for legitimate business purposes, including:

• Processing and fulfilling your orders
• Providing customer support
• Sending order confirmations, shipping updates, and delivery notifications
• Processing returns, refunds, or exchanges
• Improving our products, services, and website experience
• Preventing fraud and maintaining website security
• Sending promotional offers and marketing communications (only with your consent)

Payment Security

Your payment security is important to us.

• All payments are processed through secure and trusted third-party payment gateways.
• We do not collect or store your debit card, credit card, UPI PIN, CVV, or banking credentials.
• Payment information is securely handled by our authorized payment partners.

Sharing of Information

We value your privacy and do not sell, rent, or trade your personal information.

Your information may only be shared with:

• Shipping and courier partners for order delivery
• Payment gateway providers for secure payment processing
• Technology and website service providers supporting our business
• Government or legal authorities when required by applicable law

Cookies

Our website uses cookies and similar technologies to:

• Improve website functionality
• Remember your preferences
• Enhance your shopping experience
• Analyze website performance and traffic

You may disable cookies through your browser settings; however, certain features of the website may not function properly.

Data Security

We implement appropriate administrative, technical, and organizational security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

While we strive to maintain a secure environment, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Customer Rights

Subject to applicable laws, you may request to:

• • Access the personal information we hold about you
  • Correct or update inaccurate information
  • Request deletion of your personal data, where legally permitted
  • Opt out of promotional communications at any time

To exercise any of these rights, please contact our customer support team.

Third-Party Services

Our website may contain links to third-party websites or services, including payment providers and logistics partners.

We are not responsible for the privacy practices or content of these third-party websites. We encourage users to review their respective privacy policies before sharing personal information.

Children's Privacy

Our products and services are not intended for individuals below the age of 18. We do not knowingly collect personal information from children.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs.

Any updates will be published on this page with the revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: [Your Email Address]
Phone: [Your Contact Number]
Business Address: [Your Business Address]